Overview:

We are seeking a dynamic and experienced Parts Manager to oversee, lead, and coordinate parts activities with a focus on delivering exceptional customer service. This role is responsible for the day-to-day management of the parts team in a dealership organization. The successful candidate will foster a friendly and collaborative environment that encourages learning and growth.

Key Responsibilities:

• Lead all Parts Department processes to ensure internal and external customer satisfaction.
• Provide customer-focused product support.
• Drive parts sales efficiency.
• Ensure departmental profitability and overall department performance.
• Market, plan, and initiate all parts department functions.
• Assist with the attraction, retention, and effective engagement of department personnel.

Qualifications:

• Minimum of 3-5 years experience in Parts Department operations, with experience in leading and developing others.
• Exemplary customer service skills.
• Currently holding a Parts Manager role or a senior Parts Technician looking to guide significant growth and development of a department.
• Knowledge and familiarity with John Deere and competitive products.
• Results-oriented with a strong work ethic.
• Positive attitude and empathetic nature.
• Excellent communication and analytical skills.