Location: Various, throughout Saskatchewan

Purpose:

Independently performs diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment. Ensures quality work and customer satisfaction while maximizing efficiency and productivity.

Key Responsibility Areas:

• Equipment Diagnostics, Repairs and Optimization
• Perform all the duties of a Service Technician including:
• removal, disassembly, and reconditioning of components
• complex diagnostics
• repairs on agricultural and turf equipment
• some PDI work (but it is not likely to be regular or consistently just assigned to this)
• may specialize in certain equipment types
• Perform a mix of shop and/or road (in the field) work, as required; which includes Precision Ag repairs
• Perform any and all service tasks as assigned
• May perform machine start ups
• May perform machine optimizations
• May assist or support in customer clinics
• Maintain condition of vehicles, inventory, tools and equipment in good working order
• Works toward attaining and maintaining appropriate efficiency, productivity and labour performance for personal ratings as well as to assist with team/department goals
• Complete all reports and forms required in conjunction with work assignments
• Account for all time and material used in performing assigned duties
• Follow all safety rules and regulations in performing work assignments
• Maintain a clean work area and performs work in a neat and orderly fashion
• Work to build and maintain constructive co-worker relations, and effective and productive team dynamics
• Ensure all safety regulations and requirements are followed by self and others
• Participate in training programs required for the development of skills and knowledge
• Participate in any specified training, as offered in the workplace
• Maintain current knowledge of John Deere and competitive products
• Maintain up-to-date and current product knowledge of related lines
• Maintain required technical and behavioral skills

Experience and Qualifications:

• Certified Journeyperson or equivalent
• 4+ years of experience performing service repairs
• Knowledge of engines, hydraulics, powertrains, air-conditioning, mechanical and electrical systems, used in the repair of agricultural and turf equipment; And as they apply to machines marketed by the dealership
• Ability to read, write, and speak effectively with customers and/or other employees
• High School Diploma or equivalent experience required
• Forklift license preferred
• Willingness to learn and work hard